How we relate
Part Three—Relationships
The quality of our relationships with clients, partners, colleagues, and others profoundly affects our journey. We foster networking within LRN and in the marketplace. At LRN, we seek to make one another better, knowing that in so doing, we are also improving ourselves.
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Develop
We develop ourselves and our colleagues.
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Trust
We strive for relationships of high trust.
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Do the right thing
We are guided by what is right to do.
Our Relationships
In our relationships, we seek to create meaningful, mutual value for all parties through partnership and collaboration.
We want our clients to obtain genuine value from their work with us. We deliver a level of service beyond our formal commitments, ensuring that we put their long-term interests above our desire to enlist them in our solutions.
We look to form relationships of mutual advantage with suppliers, and we consult with them before implementing changes that would affect them.
We work to solve the needs and problems not only of our clients, but of these third parties, as well as of our wider communities.
We take time to encourage colleagues’ growth potential and aspirations within the company. We put colleagues’ needs first, even if it costs the company money, in the belief that doing so strengthens our loyalty, commitment, and efforts to serve our clients.